Refund policy

At Arvand Foods, we take great care to provide quality products and excellent customer service.

Due to food safety and hygiene considerations, food and perishable items cannot be returned or exchanged once they have been delivered or picked up, unless the product is damaged, defective, incorrect, or there is another issue with your order.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order. We may ask you to provide a photo of the product and its packaging so we can review the issue.

If your claim is approved, we will work with you to provide an appropriate replacement, store credit, or refund, depending on the circumstances.

Refunds, when approved, will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Please note that we cannot accept returns or provide refunds for products due to personal taste or preference.

Questions or concerns?

Please contact Arvand Foods and we will be happy to assist you.